Over 35 years of excellence in assistance services
We were born over 35 years ago as a company offering comprehensive assistance services for travelers. Our organization has 24-hours alarm centers around the world to strengthen the service network in order to be prepared to offer our clients a solution to any mishap they may encounter during their travel using our travel assistance card.
The Company is operational in 150 countries and has a qualified team of professionals highly trained to respond in an efficient and reliable manner.
We are part of an International Group specialized in the provision of assistance services through various trade marks, among which is Universal Assistance.
The results reflect the quality of their services:
- 10.000.000 lives covered per year by our travel assistance service.
- Over 500.000 annual medical assistance services rendered throughout the 5 continents.
- Over 1.500.000 calls processed promptly and efficiently.
- Over 1.000.000 vehicles assisted by our vehicle assistance service.
- Over 100.000 homes protected by our home assistance service.
- A world-wide network of providers composed of over 80.000 top-level professionals and institutions.
- Over 300 corporate clients.
- Operational in over 15.000 Latin American travel agencies and tourism companies.
- Commercial offices throughout Latin America. International endorsement.
- Own Medical Center in San Carlos de Bariloche.
- Free from Discrimination Company Certification – DAIA.
- Company Social Commitment Programs.
- ISO 9001 – 2008 Certification
- Owner of a Learjet 25 airplane to cover air assistance requirements.
- Universal Assistance Foundation for Health Care
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